Oahu Transit Services, Inc.
Fixed Route
Monthly Performance Report
May 2026
Prepared by OTS Service Evaluation
· Ridership
Average weekday ridership for the month of May 2026 is 131,335, up by 3% from the previous year. Fiscal year-to-date ridership is 38,485,460, an increase of 1.3% from the previous year.
· On-Time Performance
System-wide on-time performance is 71.5% for the month of May 2026. Out of a total of 115 routes, 48 routes achieved an on-time performance of over 80%, and no route had on-time performance below 50%.
The DTS and OTS Service Review Committee reviews service levels, including monthly on-time performance.
· Human Resources
The day-off work rate increased in May, bringing the year-to-date rate to 7.1%.
· Safety and Security
The number of miles between major collisions for May was 352,929 miles.
· Maintenance
The miles between mechanical road calls averaged 13,071 miles for the month.
· Service Modifications
A summary of the service modifications that were implemented with the May sign-up and will remain in effect until the August sign-up.
- A Line, headway increased from 20 minutes to 30 minutes from 7:00 p.m. to
10:00 p.m.
- W Line, headway decreased from 30 minutes to 20 minutes from 7:00 p.m. to
10:00 p.m.
- Route 306, implemented all-day service.
- New Route 317 (Ahua-Lagoon Drive), service consists of three (3) AM trips and
three (3) PM trips.
- Route 531, route adjusted to bypass the Acacia intersection on Kamehameha Highway.


